NEW · LIVE LEADS 2.0HC360 patient demand → your front desk in seconds

Patient demand from HC360,
scored and routed to your front desk.

ME360 is the clinic operating system that catches every inquiry the HC360 patient app generates — scores it Hot, Warm, or Cold — and hands your team the right next move. Not another CRM. A growth engine wired to live patient demand.

No credit card required · Cancel anytime · Setup in under 10 minutes

me360.app/dashboard/leads
LIVE · polling 30s
Source · HC360
AI assistant chat
“Sharp chest pain on left side, started 20 min ago, age 58…”
→ ClinicInquiry written
Booking funnel
Cardiology · Dr. Mehta · Tomorrow 9:30
→ Appointment row
WhatsApp inbound
“Hi, do you do diabetic foot care?”
Engine · leadScoring.ts
intent38/40
quality28/30
freshness27/30
totaltier
93HOT
emergency keywords · < 5 min old · AI-matched specialty
Surface · /dashboard/leads
Live patient inquiries
3 hot4 warm5 cold
RP
Riya P.·Cardiology
chest pain · emergency keywords
hot93
AM
Arjun M.·Pediatrics
fever · child · weekday booking
warm68
PS
Priya S.·Dermatology
skin rash · profile complete
warm62
KT
Karan T.·Orthopedics
general inquiry · no booking
cold34
NK
Neha K.·General Med
hours question · 18hr decay
cold26
Live patient feed from HC360/Auto-scored · auto-routed/One-click outreacharrival → score → action · avg 8m
Trusted by clinics across India
Lifecare+
Apex Dental
DHDC
Happy Kids
Bangalore.Health
chennai/ent
01 / The problem

Your front desk runs on software duct tape.

A Practo dashboard. Justdial alerts in someone’s email. WhatsApp Business on the receptionist’s phone. A spreadsheet of follow-ups. A Google Sheet of “hot” patients she’ll call back tomorrow.

Five tools, none of them aware of the others. Each one billed monthly. The leads you’re losing aren’t on any of them — because no tool can see across them.

avg tools per clinic
5+
CRM, ads, reviews, WhatsApp, sheets
that talk to each other
0
No shared data. No shared truth.
avg time inbound sits
24hours unread
Hot intent goes cold by morning.
ME360 replaces
all 5
One surface. One database. One workflow.
02 / How it works

Patient inquiry to scored lead
in under 30 seconds.

ME360 is wired directly to HC360, the patient app where people search for clinics, ask AI health questions, and book appointments. Every inquiry lands in your dashboard the moment it’s created — already scored, enriched, and ready for action.

HC360 · Patient app
  1. 01Patient asks AI assistant about chest pain
  2. 02AI matches to cardiology + nearby clinics
  3. 03Patient taps “Book at Lifecare”
new inquiry → your dashboard
Smart Routing
  1. 04Intent + quality + freshness scored
  2. 05Tagged Hot / Warm / Cold
  3. 06Routed to the right specialty desk
Real-time scoring engine runs on every new inquiry. No black box — every score has reasons attached.
ME360 · Clinic OS
  1. 07Surfaces in Live Leads with one-click actions
  2. 08WhatsApp · Call · Email · Mark contacted
  3. 09Receptionist responds in < 5 minutes
  4. 10Revenue tracked. Loop closes.
patient → paying customer
T+0s · patient tapsT+0.4s · row writtenT+0.5s · scoredT+30s · in clinic dashT+8m · contacted
03 / Platform

Five surfaces. One database.
No frankenstack.

Each pillar replaces a tool you’re already paying for. Together they replace the spreadsheet you keep telling yourself is “just temporary.”

Live · shipped
/dashboard/leads

Live Leads

Every HC360 inquiry, scored Hot/Warm/Cold against a transparent rubric, surfaced in 30 seconds with one-click WhatsApp · Call · Email · Mark-contacted.

Hot
3
Warm
4
Cold
5
live

AI Reply Drafting

Every lead gets a WhatsApp reply drafted from its own context — name, complaint, specialty, even the voice-call transcript. Staff edit and send in one tap.

live

Pipeline Kanban

Drag cards across New → Contacted → Booked → Completed. SLA timers flag leads going stale.

live

Mobile Companion (iOS/Android)

Same Today hub, Schedule, Patients, Pipeline — in your front-desk's pocket. Face ID / Fingerprint unlock. Expo SDK 54.

live

Review Requests

After a completed visit, the right patient gets a one-tap WhatsApp review ask — idempotent, never double-sent. Turns happy visits into Google/Practo reviews.

phase 1

Patient Segments

Visual filters across Patient · Appointment · Inquiry. “12 lapsed diabetics > 90 days” → pipe straight into a campaign.

phase 1

AI Marketing Assistant

Auto-drafts replies, generates campaign copy, weekly growth brief. Hindi · Marathi · Tamil localization on the roadmap.

04 / Lead scoring math

A score you can read the source of.

No black box. Every score is the sum of three additive components, each with explicit reasons attached. If your receptionist doesn’t trust the number, she won’t act on it — so we make the math visible.

40
Intent
Emergency keywords. Specialty match. Booking intent vs idle browsing.
30
Quality
Profile completeness. Geographic fit. Insurance/payer alignment.
30
Freshness
Time since inquiry. Decays sharply — a 4-hour-old “hot” lead isn’t hot.
Live example·inquiry #4821 — chest pain, 4 min ago
how the 93 is built
total · hot93/ 100
Intent38 / 40
“chest pain” emergency keyword · cardiology specialty match · booking flow
Quality28 / 30
profile complete · 5.2 km from clinic · returning HC360 user
Freshness27 / 30
created 4 minutes ago · decay sets in after 30 min
Every score arrives with its reasons. Your front desk sees why, not just what.
hot93
Chest pain · <5min · cardio match
warm62
Skin issue · 2hr · derma match
cold26
“Hours?” · 18hr · no profile
05 / Verticals

We go vertical-first,
on purpose.

A horizontal CRM solves nothing for a clinic that needs HIPAA, or a gym that thinks in trial-to-member. We ship one vertical at a time, deeply.

Live

Healthcare

Clinics, dental, multi-specialty. HIPAA-ready architecture. HC360 patient inquiry → clinic CRM in seconds.

demo clinics5
seeded data150+ appts
built pages64
API routes69
mobile applive beta
Building

Fitness

Gyms, studios, personal trainers. Lead → trial → member playbooks. Onboarding clinics first to get the feedback loop tight.

statusdesign phase
target ETAQ3 2026
Waitlist

Specialty Services

Salons · legal · accounting · home services. Vertical playbooks drop based on demand. Your waitlist signature shapes the order.

vote withyour inquiry
threshold3+ requests

Don’t see your vertical? Tell me what you run — demand shapes what ships next.

06 / Why ME360

Three things we won’t compromise on.

01

AI-native, not AI-bolted-on

Built ground-up around generative workflows. Smart drafts, smart scoring, smart segments. Not a 2014 CRM with a “✨ Generate” button retrofitted last quarter.

02

Compliance from day one

HIPAA-ready architecture, encrypted patient data, full audit trail. No “we’ll get to compliance after Series A” — that’s how data leaks happen.

03

Vertical-deep, not horizontal-shallow

Healthcare first. Every workflow, score component, and template is shaped for clinics — not a generic CRM with a “hospitality” preset bolted on.

avg lead response
8min↓ from 24h
tools replaced
5→ 1 surface
setup time
30min onboarding
07 / Get in

Join the
private beta.

1–2 clinics onboarded per week. 30-minute call with the team before access is granted. Your feedback lands directly in the roadmap.

  • Personal onboarding call
  • Direct line to the team · WhatsApp + email
  • Zero drip emails. Zero automated sequences.
  • Lifetime founding-cohort pricing if/when it ships
Application
Tell me about your clinic
~ 30 sec to fillreply within 48 hr